![]() I understand that Equifax will begin implementing new measures to better assist consumers who may have been compromised by the breach, including extending the deadline for consumers to secure a freeze on their Equifax credit report at no cost, improving training for Equifax customer service representatives, and upgrading the company’s website. Enabling consumers to obtain a cost-free credit freeze across all credit reporting agencies is an essential next step to providing relief to the 145.5 million Americans, including 5.4 million residents of Illinois, who have seen their personal and financial identities compromised through no fault of their own as a result of Equifax’s breach. Equifax should offer to pay all fees incurred by consumers for placing or removing a credit freeze at the other credit reporting agencies, and should reimburse consumers who have already paid such fees since the Equifax breach was announced. I write to urge Equifax to provide consumers who may have had their personal and financial information compromised by the Equifax data breach with the ability to place or remove a credit freeze, without incurring fees, at all three major credit reporting agencies. The full letter to interim CEO Barros Jr. Such agreements limit the ability of consumers to pursue justice in a public court of law or challenge widespread corporate wrongdoing. The Senators also called on Equifax to explain whether or not it supports a new rule from the Consumer Financial Protection Bureau (CFPB) to limit the use of forced arbitration in the financial services sector. ![]() Enabling consumers to obtain a cost-free credit freeze across all credit reporting agencies is an essential next step to provide relief to the 145.5 million Americans, including 5.4 million residents of Illinois, who have seen their personal and financial identities compromised through no fault of their own as a result of Equifax’s breach.”Īfter Equifax made their data breach public last month, Durbin joined Senators Al Franken (D-MN) and Catherine Cortez Masto (D-NV) in pushing Equifax to completely end its use of forced arbitration agreements. In the letter, Durbin wrote, “Equifax should offer to pay all fees incurred by consumers for placing or removing a credit freeze at the other credit reporting agencies, and should reimburse consumers who have already paid such fees since the Equifax breach was announced. Durbin also pressed Equifax to reimburse consumers who have already paid such fees since Equifax announced the massive breach of its cybersecurity.Ĭurrently, residents of Illinois who want to place, temporarily lift, or remove a security freeze in the wake of this breach are subject to a $10 fee for each respective action at Experian and TransUnion. Senate Democratic Whip Dick Durbin (D-IL), in a letter to Equifax Interim Chief Executive Officer Paulino do Rego Barros Jr., called on the massive credit-reporting agency to assume fees incurred by consumers freezing, temporarily lifting, and unfreezing their credit reports at the two other major credit reporting agencies: Experian and TransUnion. 10.04.17 Durbin Urges Equifax To Protect Consumers By Paying Credit Freeze Fees At The Other Major Credit Reporting Agencies Durbin To Equifax: This unprecedented Equifax data breach requires providing cost-free credit freeze not just at Equifax, but at the other two major credit reporting agencies as well
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